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FAQ

1. Where do I start?

It’s really best to prepare your skin for the application of topical Vitamin C Serum. Exfoliating can help eliminate dead skin that can block the active ingredients in our Serum. Two to Three times a week is generally enough and using an exfoliating glove (available at most chemists/drugstores) makes it an easy task.

2. How much Serum should I use?

Topical application of Vitamin C is 20 times more effective than oral ingestion so only a little bit of Serum needs to be applied once or twice a day. Generally a small pea size amount should be enough to apply to your face in a thin even coat. Remember the Serum is potent so avoid getting it in your eyes.

3. What time of the day is best to use my Serum?

Its best to bring Vitamin C Serum into your daily nighttime regime. During the night, when we rest, our skin repairs itself so it’s the perfect time to supercharge it with Vitamin C. After cleaning your skin at night, apply the Serum and then follow with a high quality moisturizer. Before moisturizing make sure that the Serum has had at least a minute or two to absorb into your skin.

4. Are your products tested on animals?

No. Our goal at Imbue Naturals is to provide a product that is a positive contribution to the cosmetics industry. We feel that testing on animals is a cruel and archaic practice.

5. I've ordered from Amazon but have not received my Serum.

It’s easy to track your package with Amazon. All you need to do is log into your Amazon account, hover your cursor over "Hello _______ Your Account", and then click on Imbue Naturals order. Then click the yellow button to "Track Package".

6. What is in your Serum?

Our Serum is proudly generated from natural and organic products. Our recipe is stripped back to give you as many active ingredients per bottle as possible. We don’t believe in putting fillers and bulkers that do little more than act as placebos. Our ingredients are: • Purified Water, Ascorbic Acid (Vitamin C) 20%, Hyaluronic Acid, Amino Acid Complex, Xanthan Gum, Tocopheryl Acetate (Vitamin E), Phenoxyethanol.

7. What is so special about Imbue Naturals Vitamin C Serum recipe?

Currently we are one of the purest Vitamin C Serums on the market. The only ingredients in our bottles are there to make the Serum more effective. Our Vitamin C is derived from corn that it naturally grown and unmodified. Just nature's best growing outside in the sun. Hyaluronic Acid is derived from sweet potato. We are able to provide ultrahigh quality HA from sweet potatoes that give our Serum its amazing Anti Age wrinkle fighting powers. An advanced Amino Acid Complex that is formulated to help your body regenerate skin efficiently. Xantham Gum, derived from the Xantham tree, is used to keep our Serum performing for two whole years. Tocopheryl Acetate is a Vitamin E ester commonly used in cosmetics to provide antioxidants that fight free radicals. Phenoxyethanol, derived from Green Tea, is an effective bactericide. It keeps our Serum pure and bug free for its whole life.

8. How long will my Serum last?

Our Vitamin C Serum is guaranteed to have a shelf life of two years. So from the date of manufacture it lasts two years. We supply our Serum is a small bottle because it is incredibly potent. A 1 fl. oz. bottle can last up to 6-8 weeks if used sparingly.

9. Will my skin tingle when I use the Serum?

Some users have reported a slight tingling to the skin. If you do, don’t panic, its just your skin getting used to all the extra nourishment it now has available. Try using a little less and build up to a twice a day usage. If using our Serum constantly irritates your skin immediately discontinue use and return to your old skin care regime. Of course in this unlikely case we are happy to provide you with a no hassle 100% refund.

10. What is the consistency of the Serum?

Similar to a gel. It is thicker than a liquid but smother than a cream.

11. What does 20% Vitamin C mean?

20% is the strength of Vitamin C in our Serum. This is generally recognized as the optimum strength to deliver Vitamin C topically to the skin via Serum. The Vitamin C is potent and you should consider gradually ramping up the usage of our Serum from once a day, before bed, to twice a day (again in the morning). Our Hyaluronic Acid accounts for 5% and Amino Acid Complex 4%.

12. What is the best way to store my Serum?

Our Serum comes in a dark brown glass bottle for a reason. This is to stop light penetrating the bottle and (overtime) decreasing its effectiveness. Keeping your Serum in the refrigerator, whilst not necessary, can give you a beautiful revitalizing feeling when its application time. A basic rule of thumb is to keep it in a cool dark place and it will last for its shelf life of two years.

13. Can I ingest the Serum?

Our Serum is specially formulated for topical use only. Do not ingest and always keep out of reach of children. This is a potent product to be used in a controlled and measured way. Please treat it as such and use only as directed.



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